Privacy Policy

Last updated: January 2025

Thank you for visiting VW Spares Scrap Yard. This privacy policy explains how we collect, use, and protect your personal information when you use our website or services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you use our services, we may collect the following personal information:

• Contact Information: Your name, email address, phone number, and postal address
• Vehicle Information: Make, model, year, VIN number, and parts required
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited
• Communication Records: Records of your communications with us for customer service purposes

How We Use Your Information

We use your personal information for the following purposes:

• To provide you with VW parts and services you request
• To communicate with you about your orders and inquiries
• To provide customer support and respond to your questions
• To improve our website and services
• To send you updates about our products and special offers (with your consent)
• To comply with legal obligations and protect our business interests

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our business
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some website functionality may be affected if you disable cookies.

Your Rights

Under South African law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: