Terms & Conditions
Last updated: January 2025
Welcome to VW Spares Scrap Yard. These terms and conditions govern your use of our website and services. By using our website or purchasing our products, you agree to comply with and be bound by these terms.
IMPORTANT: Aftermarket Parts Disclaimer
VW Spares Scrap Yard is NOT an authorized Volkswagen dealer. All parts sold are aftermarket products unless specifically stated otherwise.
What this means for you:
- No VW Warranty: Parts are not covered by Volkswagen manufacturer's warranty
- Aftermarket Quality: Parts meet or exceed OEM specifications but are not original VW parts
- Independent Service: We operate independently and are not affiliated with Volkswagen AG
- Customer Responsibility: You are responsible for ensuring part compatibility with your vehicle
- Professional Installation: We strongly recommend professional installation by qualified technicians
Our Quality Commitment:
- All new aftermarket parts meet or exceed original equipment manufacturer (OEM) specifications
- Parts are sourced from reputable suppliers with quality certifications
- We provide technical support and compatibility guidance
- Quality guarantee on all new parts as outlined in our warranty terms below
By requesting a quote or purchasing any part, you acknowledge and accept that you understand these parts are aftermarket products not manufactured or warranted by Volkswagen.
1. Definitions
- "Company" refers to VW Spares Scrap Yard
- "Services" refers to the supply of VW parts and related services
- "Customer" or "You" refers to the person or entity purchasing our products or services
- "Products" refers to all VW parts, components, and accessories sold by us
2. Product Information and Availability
- All product descriptions, specifications, and prices are subject to change without notice
- We strive to ensure accurate product information but cannot guarantee complete accuracy
- Product availability is subject to stock levels and may vary
- We reserve the right to discontinue any product at any time
3. Pricing and Payment
- All prices are quoted in South African Rand (ZAR) and include VAT where applicable
- Prices are subject to change without notice
- Payment terms are cash on delivery (COD) unless otherwise agreed in writing
- We reserve the right to refuse service for non-payment or credit risk
4. Orders and Quotes
- All quotes are valid for 30 days unless otherwise specified
- Orders are subject to acceptance by VW Spares Scrap Yard
- We reserve the right to cancel orders due to pricing errors or stock unavailability
- Order confirmation will be provided once payment is received
5. Delivery and Collection
- Delivery services are available nationwide with additional charges
- Delivery times are estimates and not guaranteed
- Risk of loss transfers to the customer upon delivery or collection
- Customers must inspect products upon delivery and report any issues immediately
6. Warranties and Returns
Used Parts
- Used parts are sold "as is" with no warranty unless specifically stated
- 7-day return policy for manufacturing defects only
- Customer responsible for return shipping costs
New Parts
- New parts carry manufacturer's warranty where applicable
- 30-day return policy for unopened, unused items
- Original packaging and receipt required for returns
7. Limitation of Liability
- Our liability is limited to the purchase price of the product
- We are not liable for consequential, indirect, or punitive damages
- Customers are responsible for ensuring part compatibility
- Professional installation is recommended for all parts
8. Vehicle Purchases
- We purchase accident-damaged and end-of-life vehicles
- Vehicles must have clear title and not be bank-financed
- All sales are final - no returns or exchanges
- Proper documentation required for all vehicle transactions
9. Intellectual Property
- All website content is protected by copyright and trademark laws
- Volkswagen trademarks are used for identification purposes only
- We are an independent parts supplier, not affiliated with Volkswagen AG
10. Privacy and Data Protection
Your personal information is collected and processed in accordance with our Privacy Policy and applicable data protection laws.
11. Governing Law
These terms are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.
13. Contact Information
For questions about these terms and conditions, please contact us:
VW Spares Scrap Yard
666 Cromwell Street, Lenasia South, Johannesburg, 1829
Phone: 078 574 3998 | 010 230 0168
Email: info@vwscrapyard.co.za
Business Hours: Monday-Friday: 8:00AM - 5:00PM, Saturday: 8:30AM - 12:30PM
Note: By purchasing products or services from VW Spares Scrap Yard, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Ready to Shop?
Now that you understand our terms, start finding the VW parts you need: